Billing Terms and Conditions

These Billing Terms and Conditions govern all purchases made through Trendelle. By placing an order on our website, you agree to these terms.

Accepted Payment Methods

We accept major credit and debit cards, as well as other payment methods displayed at checkout. All payments are processed securely through trusted third-party payment processors.

We do not store your complete payment card information on our servers.

Pricing

• All prices are displayed in the applicable currency shown at checkout unless otherwise stated.
• Prices are subject to change without prior notice.
• Promotional offers and discounts are available only during the specified promotional period and cannot be applied retroactively unless required by law.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance or shipment.

Trendelle reserves the right to refuse or cancel any order due to:

• Payment authorization failure
• Suspected fraud or unauthorized activity
• Product unavailability
• Pricing or typographical errors
• Compliance with legal or regulatory requirements

If your order is canceled after payment has been received, you will receive a full refund using your original payment method.

Billing Information

Customers are responsible for providing accurate and complete billing information, including:

• Full name
• Billing address
• Email address
• Phone number
• Payment details

Providing inaccurate information may result in delays, payment rejection, or order cancellation.

Taxes

Applicable sales taxes, value-added taxes (VAT), goods and services taxes (GST), or similar charges will be calculated and displayed during checkout where required by applicable law.

Customers are responsible for any additional customs duties, import taxes, or government fees that may apply to international orders.

Payment Security

We use secure payment processing services to help protect your payment information during transactions. While we take reasonable measures to safeguard payment data, no online payment system can guarantee absolute security.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Refund processing typically takes 5–10 business days, depending on your financial institution or payment provider.

For complete details regarding returns and refunds, please refer to our Return & Refund Policy.

Chargebacks

If you believe there is an error with your order or payment, please contact us before initiating a chargeback with your bank or card issuer. We will make reasonable efforts to resolve billing concerns promptly.

Fraudulent or unwarranted chargebacks may result in the suspension of future purchases and may be disputed with supporting transaction records.

Billing Errors

If you believe you have been charged incorrectly, please contact us as soon as possible. We will investigate the issue and, where appropriate, correct any verified billing errors.

Contact Information

If you have any questions regarding these Billing Terms and Conditions, please contact us:

Trendelle

Email: support@trendelle.com

Phone: 9377958644

Address:
9371 Richmond Ave Houston, Texas 77063 United States