Privacy policy
At Trendelle ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely by our payment providers; we do not store your full payment card details)
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages viewed
- Date and time of your visit
- Referring website
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Communicate with you regarding orders and inquiries
- Improve our website, products, and services
- Send promotional emails (only where permitted by law or with your consent)
- Detect and prevent fraud and unauthorized transactions
- Comply with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Enhance your shopping experience
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties when necessary to:
- Process payments
- Deliver orders through shipping providers
- Provide website hosting and technical services
- Conduct analytics and marketing
- Comply with legal requirements or respond to lawful requests
- Protect our rights, property, customers, or business
These service providers are permitted to use your information only as needed to perform services on our behalf.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Comply with legal, tax, accounting, and regulatory obligations
- Resolve disputes and enforce our agreements
Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal information, where applicable
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Trendelle
Email: support@trendelle.com
Phone: 9377958644
Address: 9371 Richmond Ave, Houston, Texas 77063, United States